Privacy and Policy
Effective Date : 15 August 2025
Thank you for shopping at Union Gadgets – your trusted destination in the UK for high-quality mobile accessories including earbuds, chargers, phone cases, and more. We are committed to protecting your personal data and providing a transparent, secure shopping experience.
This Privacy Policy explains how we collect, use, share, and store your personal information when you interact with our website or place an order, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you consent to the terms outlined below.
1. Information We Collect
We may collect and process the following types of personal information:
- Identity & Contact Details – Full name, email, phone number, shipping/billing address
- Payment Information – Card details processed securely via Shopify and payment gateways (we do not store card data)
- Order History – Details of your purchases, product preferences, and customer service interactions
- Device & Usage Data – IP address, browser type, device identifiers, pages visited (via cookies and analytics tools)
- Marketing Preferences – Your choices regarding promotional messages
2. How We Use Your Information
We use your personal data for the following purposes:
- Fulfilling and delivering your orders
- Processing payments securely
- Providing customer support and responding to enquiries
- Sending order confirmations, tracking updates, and receipts
- Recommending products based on your preferences
- Sending promotional content (only with your consent)
- Ensuring website functionality and detecting/preventing fraud
- Complying with legal obligations
3. Consent and Your Rights
Consent:
We assume consent when you voluntarily provide personal information to place an order, sign up for emails, or interact with our services. Marketing messages are sent only if you opt-in.
Withdrawal of Consent:
You may withdraw your consent at any time by contacting us at:
📧 support@uniongadgets.co.uk
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers – For payment processing, delivery services, and technical infrastructure (e.g., Shopify)
- Marketing Platforms – With your consent, for targeted ads or newsletters
- Legal Authorities – Where required by law, regulation, or court order
- Business Transfers – If our business is acquired, your information may transfer to the new entity
5. Third-Party Services and International Transfers
Some partners (e.g., payment processors or logistics providers) may be located outside the UK or EEA. In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.
We recommend reviewing the privacy policies of third-party providers, especially those involved in payment or delivery.
6. Data Security
Your data is securely stored, and follows best security standards. We follow industry best practices to protect data from unauthorized access, misuse, or loss.
7. Your Rights (UK Residents)
Under the UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to certain data uses
- Withdraw consent at any time
- Request data portability (a copy of your data in a structured format)
To exercise any of these rights, email:
📧 support@uniongadgets.co.uk
We aim to respond within 7 working days.
8. Cookies and Tracking
We use cookies to enhance your shopping experience, remember preferences, and track usage data via tools like Google Analytics.
You can control or disable cookies in your browser settings.
9. Age of Consent
By using this site, you confirm you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use the site.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page and the effective date will be revised accordingly. Please check back regularly.
11. Contact Us
For privacy-related questions, concerns, or data requests, please contact:
📍 70 Alexandra Road, Moss side M16 7WD, United Kingdom
We aim to respond to all queries within 24 business hours